Electronics

Shibusa Studio Review shibusastudio.com (Don’t Buy)

1/5 Stars: ⭐

I ordered a light box from them 2 weeks ago and they still did not give me a tracking number.

Contacted them with 3 emails and they did not provide me any information about my order, only just standard default generated template reply’s.

Now I gotta call my credit card company to settle this.

Order your photography gear elsewhere.

Here is what their email reply to me from support@shibusastudio.com email.

“Thank you for contacting Shibusa Customer Support. Shipment will depend on which item you ordered. Average order processing duration will be 1~2 business days. The actual date of delivery will also depend on the address that the items are being sent to. A confirmation email with your tracking number will be sent to the email address used in placing the order.”

Let us know if you have more inquiries.
Best Regards,
Josh, SS Team

 

shibusaorder

Categories: Electronics

4 replies »

  1. I wish I saw your review before I purchased from them. They shipped my item but we’re and absolute d*** when it came to the Cc service with Josh… I didn’t receive it (ended up shipping company delivered it to the wrong address) and asked him to contact shipping company for them to open the ticket because that is the rule and he was keep on feeding be b**** that it’s my job to contact them…any who shipping company came to senses but when I wanted to return this item as the quality was just not $129 worth, Josh nicely told me that I have to pay to ship it back to him… NEVER NEVER BUY FROM THEM OR FROM THIS JOSH. He sells scam for $129 same quality you can get for $30 and that was the reason for why I wanted to return it…so sad I trusted nice website which ended up an absolute scam!

  2. Yea Im sorry you had to experience that, I actually got the item 8 weeks later from the time I order. And i agree with you that the product is complete baloney, the tent is not stable, when you move it everything breaks apart. The LED light from the tent is not bright at all. I have a friend that purchased it and hates so much. Thanks for sharing your experience.

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