1/5 Stars: ⭐
I ordered a light box from them 2 weeks ago and they still did not give me a tracking number.
Contacted them with 3 emails and they did not provide me any information about my order, only just standard default generated template reply’s.
Now I gotta call my credit card company to settle this.
Order your photography gear elsewhere.
Here is what their email reply to me from email@example.com email.
“Thank you for contacting Shibusa Customer Support. Shipment will depend on which item you ordered. Average order processing duration will be 1~2 business days. The actual date of delivery will also depend on the address that the items are being sent to. A confirmation email with your tracking number will be sent to the email address used in placing the order.”